Often a quick conversation with our staff can solve most problems. If the problem persists, or if you feel the product is defective, our staff will initiate a warranty. Depending on the issues, this may involve the original supplier, or it may be a simple replacement on the spot. Our mission is to solve the problem as painlessly and as quickly as possible. If your product is defective within 30 days of purchase, we will handle the replacement or repair of the product on your behalf. Products beyond 30 days will have their warranty service supplied by the manufacturer. Products marked Final Sale, Clearance, As-Is or that have been registered with the manufacturer will have the full duration of the warranty service provided by the manufacturer, even if it is within the 14-day period. Please refer to the manufacturer's warranty of the product.

We will credit your purchase, less any shipping and handling (including promotional shipping costs - some orders receive free shipping only if you keep the product). Returns made within 14 days of receipt with original package will not be charged a restocking fee, subject to the conditions below. All other returns may be assessed a minimum restocking fee of 25%. All returns must be in like new condition, in original packaging in the condition it was received, with instructions and accessories; items returned in less than new condition may be subject to additional restocking fees.